Refund & Shipping Policy
At Inspo Wall Art, we strive to ensure that each customer receives the correct items in excellent condition. If there is an issue with your order, please contact us immediately at LJPOSTERS@GMAIL.COM
Refund Eligibility:
We only offer full refunds in the following circumstances:
Incorrect Item: If you receive an incorrect poster or size that does not match your order confirmation.
Refund Process:
To request a refund, please follow these steps:
Contact Us: Notify us within 30 days of receiving your order with a picture of the wrong item received.
Refund: Once we can confirm the wrong order was sent out, we will initiate a refund to your original method of payment within 14 days.
Exceptions:
We do not accept returns or offer refunds for items that have been used, damaged after receipt, or are not in their original condition.
Contact Us:
If you have any questions about our refund policy, please contact us at LJPOSTERS@GMAIL.COM
At Inspo Wall Art, we are committed to ensuring your posters arrive safely and promptly. Please review the following information regarding our shipping policies:
Processing Time:
All orders are processed within 1-3 business days after payment is received. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates and Methods:
We offer the following shipping methods:
Standard Shipping
Shipping costs are calculated based on the destination address. You can view the shipping cost for your order during the checkout process before completing your purchase.
Shipment Confirmation and Tracking:
Once your order has been processed, you will receive a confirmation email containing your delivery address.
Lost or Damaged Packages:
Inspo Wall Art is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
Shipping Address:
Please ensure your shipping address is correct and complete. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Contact Us:
If you have any questions about our shipping policy, please contact us at LJPOSTERS@GMAIL.COM